Privacy Policy

Overview

Rewired Running (“we”, “us”, “our”) is a trade name of Runners High Institute Limited, operating in Toronto, Ontario, Canada. This policy explains how we collect, use, and protect your personal information when you use our website (rewired.run) or engage our coaching services.

Information We Collect

We collect information you provide directly to us, including:

• Contact information: Name, email address, phone number when you book a call or session.
• Health information: Running history, injury history, and physical goals shared during intake and sessions. This is used solely to provide coaching services.
• Payment information: Processed securely through our third-party payment provider. We do not store credit card details.
• Session data: Notes, form cues, and video recordings (with your consent) taken during coaching sessions.

How We Use Your Information

• To deliver and improve our coaching services.
• To communicate with you about appointments, follow-ups, and your training plan.
• To process payments.
• To send occasional updates about Rewired Running (you can opt out at any time).

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with service providers who help us operate (e.g., payment processors, scheduling tools), and only to the extent necessary to provide our services.

Data Retention

We retain your personal information for as long as you are an active client, plus 7 years after your last session for record-keeping purposes, in line with Canadian professional standards. You may request deletion of your data at any time by contacting us.

Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

• Access your personal information we hold.
• Request correction of inaccurate information.
• Request deletion of your information.
• Withdraw consent for communications at any time.

Cookies & Analytics

Our website may use basic analytics to understand how visitors use the site. We do not use advertising cookies or tracking pixels. No personal information is collected through analytics.

Contact

For any privacy-related questions or requests, contact us at anthony@rewired.run.